A few weeks ago I ordered from StevenBe's website the book from the Stephen and Steven Tour. It didn't come and I gave it a couple of weeks, and then decided to track it down through Paypal. Talk about great customer service! StevenBe's called me and left a message asking me how they could make it right. I called back the next day and asked if they could send it out again, because I never received it.
In yesterday's mail a black envelope came ( I love it). Then when I opened it up, this is how the book was wrapped. Don't you just love it. I almost hated to open it, but I was anxious to get a look see at the book.
How cool is this customer service!? Someday, I hope to get there in person.